Knowledge, Skills, and Abilities
• Proactive and highly motivated individual with a strong focus on achieving new business goals
• Demonstrated ability to drive revenue growth and exceed sales targets
• Exceptional negotiation and closing skills with the ability to influence key stakeholders
• Understanding and consistent execution of sales methodologies, strategies, and best practices
• Knowledge of Customer Relationship Management (CRM) systems and tools
• In-depth understanding of the company’s products or services
• Excellent verbal and written communication skills for effective collaboration and presentations
• Efficiently managing time to balance multiple clients and tasks, while staying organized in a dynamic work environment
• Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions to perform key responsibilities
• Ability to represent and display a professional style, pride and adhere to corporate policies and procedures.
• Perform with sound business ethics and a high standard of performance while pursuing established goals
• Uphold the highest standards of confidentiality and privacy in all aspects of the role
• Flexibility to adjust strategies based on market changes and business needs
• Strong ability to work cross functionally with other departments
• Commitment to understanding and meeting customer needs
• High School Diploma or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) preferred. At least two years’ sales experience preferred.
• Previous experience and proficiency with CRM tools (Salesforce or similar) preferred.
• Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.
• This role requires a valid, non-restrictive driver’s license as it involves regular travel to client sites and company locations.
Required Licenses and/or Certifications None
Physical, Mental, & Communication Demands
• Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer.
• Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Mobility: Frequent travel to meet with clients, attend conferences, and conduct other business needs. Occasionally walking or traversing throughout the office to meet with leaders and other employees or offsite locations to meet with clients.
• Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
• Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
• Strategic Thinking: High level of concentration required to develop and implement sales strategies.
• Decision Making: Ability to make quick, informed decisions based on data and market conditions.
• Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers.
• Attention to Detail: High level of accuracy needed for managing client sales presentations, reports and communications.
• Problem-Solving: Continuous need to identify and resolve issues that may impact sales performance.
• Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines.
• Stress Management: Ability to handle high-pressure situations calmly and effectively, especially when dealing with client concerns.
• Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external vendors.
• Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
• Written Communication: Prepare clear and concise documentation, including emails and notes. Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers.
• Presentation Skills: Proficiency in presenting sales strategies and performance reports to executive leadership and stakeholders.
Environmental Conditions Primarily will be an indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, and coworkers. May work in various additional environments, including client offices, industry conferences, customer events, and training sessions. This means adapting to different settings and conditions regularly. This role may involve extended periods of sitting during travel and meetings, as well as standing and walking during client visits and events.