This newly created individual contributor role is focused on protecting the integrity, safety, and profitability of Super.com’s growing financial products portfolio, with a focus on Super.com Card, Cash Advance, and KYC-related workflows. You will be responsible for helping shape and execute fraud and risk operations across the customer lifecycle—from onboarding and identity verification through account activity, disputes, and loss mitigation—while maintaining an effective balance between risk reduction, customer experience, and business growth.
You will help develop scalable fraud and abuse controls, partnering cross-functionally with Product, Engineering, Finance, Compliance, Operations, and external vendors to reduce fraud losses and operational risk across financial products. This includes supporting risks such as identity fraud, first-party abuse, payment fraud, dispute abuse, account misuse, and negative balance exposure, while improving operational processes, strengthening controls, and helping build a secure, seamless, and scalable financial products platform that drives long-term growth and customer trust.
Risk Operations at Super.com operates as a centralized function with broad ownership across fraud prevention, financial crime, and transaction integrity. Our scope spans payment and card fraud, travel fraud, cashback and promotional abuse, offerwall fraud, KYC and identity verification, anti-money laundering (AML), and the end-to-end management of chargebacks and disputes.
While we sit within the Finance organization, we are deeply embedded across cross-functional, mission-aligned teams (MATs), partnering closely with Product, Engineering, Data, Compliance, and Operations. This structure enables us to influence both strategic direction and day-to-day execution—shaping risk controls, informing product design, and optimizing user experiences.
Our team is responsible for safeguarding the business while enabling sustainable growth. We focus on improving the quality of transactions, reducing fraud and financial losses, ensuring regulatory compliance, and building scalable systems that support a seamless and trustworthy customer experience across travel, financial products, earnings and emerging product lines.