ESSENTIAL DUTIES & RESPONSIBILITIES
Core duties and responsibilities include the following. Other duties may be assigned.
Job Site & Emergency Response Support
· Work safely in residential and commercial properties damaged by water, fire, storms, or other disasters
· Assist technicians with emergency services, including water mitigation, board-ups, tarping, job site stabilization
· Support job site readiness before work begins and cleanup after project completion
· Remain on site for inspectors, subcontractors, or deliveries as needed to keep projects moving forward
Equipment & Material Handling
· Assist with setup, monitoring, and removal of mitigation equipment
· Load, unload, transport, and maintain equipment and materials
· Assist in restocking vehicles and supplies after jobs
· Clean, organize, and maintain mitigation equipment, tools, vehicles, and trailers
· Help maintain emergency vehicles, trailers, and equipment
· Assist with warehouse organization and staging equipment for upcoming jobs
Demolition, Cleanup & Restoration Assistance
· Perform demolition and debris removal as directed
· Remove and properly dispose of trash and damaged materials
· Maintain clean and orderly job sites throughout projects
· Assist with cleaning and preparing structures and contents during restoration
Project Logistics & Runner Duties
· Serve as a project runner by transporting materials, equipment, and supplies between job sites, vendors, and the branch office
· Run errands related to active projects, including material pickups, equipment returns, and supply deliveries
Documentation & Technical Assistance
· Assist technicians with moisture readings as directed
· Support job documentation and photo documentation when required
Teamwork, Communication & Professional Conduct
· Take direction from Mitigation Technicians, Project Managers, and the Branch Manager
· Communicate respectfully with customers and team members
· Maintain professional behavior and appearance while representing Merit Restorations
· Respect customer property and maintain a clean, professional work environment
· Support crews with general labor tasks to keep projects on schedule
· Assist crews in working efficiently and meeting timelines
· Follow all company policies and safety procedures at all times
· Perform additional duties as assigned by supervisors or management