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Europcar

Rental Sales Agent

LocationParramatta
Work modeon-site
Typefull-time
Company size10,000+ people
First seen1w ago
Last seen10h ago
Job Description
About the role
Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you**!** We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Parramatta team on a full time basis!
Why join Europcar?
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Competitive hourly rate + shift loading + uncapped incentives
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Boost your income with our performance-based incentive program
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Six weeks’ employer-paid parental leave
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Ongoing training and career development opportunities
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Global brand opportunities across AU/NZ and beyond
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Proudly ranked in the Top 30 of the 2025 GoodCompany Awards
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Access same-day pay through our financial wellbeing partner
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Referral bonuses and exclusive employee discounts (private health insurance, Accor All Heartists program, gym & more!)
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24/7 wellbeing support via EAP and the Calm App
Some of the key responsibilities include:
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Greet and assist customers in renting vehicles as based on their preferences and needs
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Process rental agreements accurately and efficiently
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Promote and upsell additional products and services
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Address customer inquires and concerns promptly and professionally, with a service first approach
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Achieve or exceed individual and team sales targets
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Inspect vehicles before and after rental periods, noting any damages
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Maintain knowledge of current promotions, services, and products to assist with sales efforts
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Build strong customer relationships to encourage repeat business and referrals
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Detailing and cleaning vehicles to business quality standards
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Refuel and transport vehicles
To be considered, you should possess:
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Previous experience in sales, customer service or retail
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Car rental experience is highly desirable
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Excellent communication and interpersonal skills, with a customer-first mindset
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Confident using computer systems and technology
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Ability to work efficiently in a fast-paced, high-pressure environment
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Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays
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Valid Australian driver’s license with a clean driving record
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Full working rights in Australia (current and ongoing)
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A positive, proactive and team-oriented attitude!
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a “value for money” positioning.
Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com
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