The Senior Manager, Cloud Platforms Engineering, is responsible for delivering cloud operational services, executing on the company’s leading edge cloud strategy. This role is focused on Service Delivery & Operational Support for core Cloud IaaS, PaaS, & SaaS service offerings, across multiple cloud providers – Azure, Google Cloud, AWS. It includes establishing and maintaining sustainable support processes, metrics driven operational support, service outage resolution, delivering & commercializing new cloud capabilities/services, and interactions with other support teams to deliver according to plans/strategy. Broad technical skills in cloud computing, operating systems (Linux/Windows), automation, cloud-native technologies, and modern infrastructure management are prerequisites. Familiarity with emerging AI-enabled cloud services and automation capabilities is considered an advantage.