Reporting to the VP Product & Tech Operations, you’ll own the timely, predictable execution of our Product & Technology roadmap, for Kaluza and for our clients, across our global product, field deployment, and platform foundations teams. You’ll line-manage Heads and Group Delivery Managers, set the standard for how delivery is done across the function, and provide the leadership confidence around what we can deliver, both near-term and further ahead. You’ll move fluently between board-level narrative and the detail of a single stuck dependency.
The role spans four focus areas:
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Run delivery at scale - own predictable, end-to-end execution across your portfolio.
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Implementing an AI-native system of work - make AI-assisted delivery the default and raise the bar on how delivery is done, partnering with our P&T business operations team to implement best practices across our product development lifecycle (PDLC) that are designed and standardised by the Business Operations team.
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Grow an independent, high-performing delivery community - build a function that solves its own problems, and has a “yes if” attitude to solving the inevitable challenges of the day to day.
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Partner and Influence at the Executive Level
Own and drive successful delivery across Kaluza’s Product and Tech organisation, typically multiple streams that may align to client programmes or global initiatives.
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Own end-to-end delivery of the Product & Tech roadmap across your area, e.g. across multiple client streams (OVO & ENGIE in Europe, AGL & Shell in APAC) or multiple global product streams.
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Implement evolutions of a standard methodology that allows the business to scale and ensures successful client implementations
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Drive absolute roadmap alignment, delivery enablement and reporting at multiple levels, from team detail to executive overview.
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Bring confidence to what we can deliver, near-term and further ahead through robust capacity planning, milestone tracking (actuals vs estimates), forecasting, and proactive management and resolution of cross-team dependencies.
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Partner with Product, Engineering, UX and Client Delivery leadership so deliverables meet client capabilities, support needs and timelines, and so client feedback flows back into the delivery process.
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Provide objective, data-led neutral insight on how delivery is really going; proactively escalate risks and issues early, and drive decisions with senior leadership and clients.
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Embed good practices into our internal delivery management practices that are developed by the Business Operations team, and provide input to shape their future roadmap.
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Deputise for the VP when needed.
Implement an AI-native system of work through delivery
Lead the strategic evolution of our delivery practices by embedding AI-assisted methodologies into default operational workflows
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Embed AI-assisted delivery into reporting, forecasting, capacity and effort analysis, dependency mapping, risk detection and status communication.
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Push the boundaries of Jira, JQL and agentic workflows; build dashboards and reporting that drive development forward at pace and replace manual effort.
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Simplify and standardise practice across Product & Tech: refine ways of working, embed Agile & Lean practice, and raise predictability and the effort-to-value ratio in your area.
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Act as a change driver, co-own the delivery of a roadmap of improvements to our system of work alongside Business Operations, and bring people with you through the change.
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Champion continuous improvement and show the function what good, AI-native delivery looks like in practice.
Grow an independent, high-performing delivery community
Build a self-sufficient, empowered function that is a gold standard for getting things done, effectively, and with transparency.
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Lead and develop a group of people leaders and delivery managers, Heads of, Group and Lead) Delivery Managers, setting clear objectives, focus and clarity.
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Coach the team to navigate complexity and uncertainty, to self-solve, and to bias their effort towards Kaluza’s goals and our client commitments.
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Know the product and coach the team to understand the product domain for their area so that they can enable cross-functional team delivery of the product roadmap and client delivery goals
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Mentor and upskill across the community; show the team what good looks like and raise the standard across the board.
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Clear the barriers that stop Product teams focusing on innovation and strategy, and Engineering teams focusing on technical excellence and execution.
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Support the Delivery function in achieving its strategy and goals, and champion the wider change and planning agenda.
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Be an innovative thinker and member of the larger Kaluza SLT team to drive the business forward.
Partner and Influence at the Executive Level
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Act as a trusted partner to Product, Engineering, UX, and Client Delivery leadership, serving as an active member of the Senior Leadership Team (SLT)
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Confidently manage relationships with C-level clients.
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Deliver objective tracking, milestone visibility + forecasting, and proactive risk mitigation strategies to leadership, while serving as a strategic deputy for the VP of Product & Tech Operations when required