Principal Accountabilities:
• Adhere to and maintain support for key controls related to CME Group SOX compliance.
• Assist with the implementation, testing and validation of product and fee changes.
• Perform monthly reporting/analysis functions to monitor the reasonableness of fees and provide other data analysis to support decision making.
• Provide customer support and training to both internal and external customers with regard to fee schedules, policies and the Exchange Fee System.
• Research and validate customer fee issues; respond appropriately either by escalating as necessary or processing the appropriate adjustments.