· Support operational compliance activities across PCI DSS, SOC 2, NIST CSF, and Privacy frameworks, including gathering evidence and validating control execution.
· Manage and maintain Jira tickets, workflows, and follow‑ups related to compliance tasks, remediation items, and audit requests.
· Collect, review, and document control evidence to ensure accuracy, completeness, and alignment with audit requirements.
· Assist with preparing compliance documentation, including standard operating procedures, control descriptions, and audit artifacts.
· Coordinate with technical teams to obtain required information, clarify requests, and support timely closure of audit‑related actions.
· Participate in internal readiness assessments and support external audits by delivering samples, evidence, and system information.
· Maintain organized repositories of compliance evidence and audit artifacts to support repeatable processes and ongoing compliance.
· Identify gaps and issues in evidence, documentation, or control execution and escalate to the Compliance Center Manager when needed.
· Help track and report status of compliance operational activities, risks, and blockers.
· Contribute to process improvements for evidence collection, documentation quality, and audit efficiency.
· Support ongoing monitoring activities to validate the effectiveness of key IT and security controls.
· Perform additional tasks related to compliance operations as assigned.