PRINCIPAL ACCOUNTABILITIES:
Payroll Preparation & Support
• Prepare and validate payroll inputs in advance of each payroll cycle, ensuring HR-provided files (salaries, benefits, job changes) are complete and properly formatted for processing.
• Perform pre-payroll audits to identify missing data, unexpected variances, incorrect deductions, or tax issues, and escalate findings to the Payroll Manager.
• Support the Director/Manager during monthly payroll processing by running calculations, reviewing results, and resolving flagged errors.
• Process routine off-cycle items such as corrections, small retro payments, and adjustments as directed by the Payroll Manager.
Employee Support & Inquiry Management
• Manage the Payroll Inbox by monitoring, prioritizing, and responding to employee payroll questions related to pay, taxes, deductions, direct deposit, and time reporting.
• Research and resolve routine issues; escalate complex or policy-impacting matters to the Payroll Manager.
• Track common inquiry themes and recommend updates to FAQs or procedure guides.
Garnishments, Deductions & Payments
• Process wage garnishments, tax levies, child support orders, and other wage attachments; maintain records and prepare remittance packets for manager approval.
• Administer union dues, voluntary deductions, and retirement contributions that originate within Payroll’s purview (not HR-managed benefits).
• Maintain logs of all remittances and assist in preparing reconciliations for manager review.
System Support (Workday & ADP)
• Update and maintain basic Workday Payroll configuration items (simple deductions, tax updates, pay schedule updates) under guidance from the Payroll Manager.
• Execute routine tests during Workday releases and patches; document issues and assist with troubleshooting.
• Assist with ADP Tax Services interactions, including reviewing tax files, setting up new jurisdictions, and documenting tax notices for management action.
Reconciliation, Reporting & Compliance Support
• Prepare standard payroll reports (registers, deduction reports, tax summaries) for manager review before final processing.
• Assist with monthly reconciliations of payroll liabilities, verifying balances and following up on discrepancies with Accounting.
• Support quarterly and year-end processes by gathering data, running preliminary reports, and assisting with W-2 review.
• Maintain organized documentation for internal and external audit requests.
Process Improvement & Team Support
• Document payroll procedures, update job aids, and maintain checklists to ensure consistency and accuracy in recurring tasks.
• Recommend process improvements to reduce errors or improve efficiency.
• Provide cross-training support to payroll staff and serve as backup on routine tasks when needed.