Join our team today and build your next career chapter with Grecotel.
About the role
Grecotel Hotels & Resorts, the leading hotel chain in Greece, is hiring a Rooms Division Manager to join its team. At Grecotel, we believe that our people are the cornerstone of our success. We are committed to creating a supportive and inspiring work environment, offering opportunities for personal and professional growth. By joining our team, you will be part of a renowned hospitality brand that is dedicated to delivering luxury accommodations and unforgettable experiences across Greece’s most stunning destinations.
Responsibilities
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Manage all aspects of the rooms division, including housekeeping, front desk, reservations, and guest services.
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Ensure the highest quality of service to guests, anticipating their needs and consistently exceeding their expectations.
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Τrain, and supervise departmental team members to ensure exceptional performance.
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Develop and implement procedures to ensure efficient operations and maximize profitability.
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Prepare departmental budgets and monitor expenses to ensure financial objectives are met.
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Maintain high levels of cleanliness, organization, and security throughout the hotel.
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Monitor and evaluate guest feedback to continuously improve services and amenities.
Requirements
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Bachelor’s degree in Hospitality Management or a related field.
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At least 3 years of experience in a managerial position in the hospitality industry.
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Outstanding communication, leadership, and organizational skills.
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Strong customer service orientation and a commitment to excellence.
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Experience in financial management and budgeting.
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Adept at working in a fast-paced, ever-changing environment.
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Positive attitude and ability to motivate and inspire team members.
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Fluency in English, knowledge of additional languages will be considered as an asset
Benefits
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Competitive salary package and additional benefits
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Career development within Greece’s leading hospitality group
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Opportunities for internal mobility and long-term career growth
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Accommodation (if necessary) and full board
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Transportation support and/or travel expenses
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Access to training and educational programs
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A dynamic and supportive working environment
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Employee discounts across Grecotel hotels and selected partner businesses
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A people-focused culture built on teamwork, respect and excellence