Performs performance assurance inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures on general biomedical equipment. Repairs, installs, and calibrates general biomedical equipment. Informs supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns. Works with, directs, and documents the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery. Ensures the accuracy and integrity of the equipment database, including inventory, performance assurance schedules, nomenclature, naming conventions, and service history. Builds and maintains customer relationships, discussing equipment status and functionality with clinicians. Performs periodic inspections of current inventory status and incoming inspections to maintain a complete and accurate inventory of medical devices. Assists with special projects as assigned. Participates in on-call rotation and flexible work time as required, with some travel within the region. Other duties as assigned.Knowledge, Skills, and Abilities:
• Complex computer skills including the ability to interpret error codes, defragment hard-drives, replace power supplies, and interpret computer codes [Required]
• Ability to integrate information from a variety of sources [Required]
• Excellent interpersonal and customer service skills [Required]
• Strong written and verbal communication skills [Required]
• Ability to read schematic diagrams [Required]
• Must be able to read, write, speak, and have good comprehension of conversational English [Required]
• Basic computer skills and knowledge of Microsoft Office [Required]
• Working knowledge of the theory, operation, and repair of medical instrumentation and electronic systems [Preferred]