Workflow Management: Optimizes daily operations with excellent client care in a walk-in emergency setting
•
Communication: Manages a multi-line phone system, handles calls/messages, and provides a warm, professional welcome.
•
Client Care & Compassion: Delivers exceptional service, remains calm during emergencies, and manages emotional or difficult client interactions with empathy.
General Support: Completes all tasks assigned by supervisors.
•
Qualifications:
•
Ability to properly prioritize and complete tasks simultaneously
•
Ability to problem solve and adapt to multiple situations
•
Excellent customer service skills
•
Computer efficiency
•
Very detail-oriented
•
Preferred: Experience with Veterinary Electronic Medical Records (Cornerstone, ezyVet etc.)
•
Preferred: One year of customer service representative experience
•
Preferred: Knowledge of veterinary medical terminology and procedures
•
Preferred: HS Diploma or educational equivalent
About the company
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
About the role
Here’s what you can expect when you join our team:
Benefits
•
Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
•
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
•
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
•
Generous paid time off and holidays, because your personal time matters.
•
A supportive, collaborative environment where everyone feels a sense of belonging.
Legal
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.