JOB DUTIES AND RESPONSIBILITIES:
• Develop a high-performing team of instructors by selecting the right people, coaching, training, ongoing skill development, and helping new team members acclimate quickly
• In coordination with counterparts, determine staff schedules
• Manage and execute daily kids and adult lesson products
• Coordinate and oversee school groups and grant-funded community programs
• Support daily ski school operations
• Manage labor to revenue through staffing and assignments
• Manage staff performance with integrity and the resort’s values: set clear expectations and deliver recognition, honest and actionable feedback, crucial conversations, disciplinary action, and seasonal evaluations
• Regularly communicate with counterparts in other departments
• Maintain a safe working environment for all staff
• Keep the learning area and facility clean and professional looking.