Knowledge, Abilities and Skills: Has strong knowledge of each file assigned to trial team(s) and is capable of understanding the relevancy of case information. Has general knowledge of law office operations, practices, and procedures. Experience in filing and scheduling procedures of the various courts, the use of federal and state e-filing and e-Court systems. Experience with Microsoft Office Suite, and case management databases, such as Legal Files, is preferred. Understanding of both personal and commercial lines policies is preferred. Strong verbal and written communication skills for interaction with attorneys, paralegals, court personnel, clients, and claims staff. Strong research and organizational skills, detail oriented, focused, technologically savvy, adaptable to learning new systems and processes, and can prioritize and multi-task. Exercises independent initiative and judgment in daily tasks. Must also acknowledge and comply with all corporate and NTD policies and procedures. Complies with the private practice of law policy and the ethical rules of the state where the position is located.