You will:
• Consistently achieve or exceed sales objectives in assigned territory
• Create and maintain strategically targeted account-specific business plans that reflect an in-depth understanding of local market forces impacting product sales, diagnostic pathways, referral patterns, and treatment adoption.
• Develop and maintain strong, in-depth clinical, technical, and scientific knowledge across assigned indications, with emphasis on renal disease education and the needs of nephrology customers.
• Demonstrate the ability to educate on the clinical approach to relevant disease states, leading to successful differential diagnosis, appropriate testing, and timely treatment of focus patient populations.
• Build and maintain productive relationships with nephrologists and other key stakeholders in academic centers, community hospital systems, physician clinics, infusion centers, and related sites of care.
• Collaborate closely with internal cross-functional stakeholders, including peer RAM(s), TLL(s), SAL(s), MSL(s), FRM(s), PEM(s), Market Access, Diagnostics, and enterprise partners.
• Handle customer questions and objections in a way that is consistent with product indications and sales training methodology, including the ability to compliantly triage inquiries to the appropriate partner.
• Understand and demonstrate proper use of products to clinicians in hospital, clinic, and infusion center environments.
• Lead the implementation of a patient-centric partnership model that includes physicians, their staff, patients, clinics, hospitals, and relevant care partners.
• Effectively utilize CRM tools to manage territory priorities, track account engagement, document sales activities, and submit required reports accurately and on time; and adopt CRM AI-embedded tools to prioritize opportunities and optimize call execution
• Effectively use AI-driven insights for territory planning, HCP targeting, and pre-call strategy; translate analytics into focused customer engagement and account action plans
• Execute local promotional activities and programs for the assigned therapeutic areas.
• Provide a high level of product expertise and customer service to all accounts.
• Proactively interact with Alexion management to refine product and market initiatives based on field insights, access trends, and account needs.
• Perform work in alignment with and adhering to Alexion’s Code of Ethics and Business Conduct and Alexion policies and procedures.