At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Retail Human Resources Intern
Department: Grocery
FLSA: Hourly
Revision Date: 07/2026
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We’re seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers’ lives easier, healthier and happier.
The Role and Why It’s Important
The Retail Human Resources Internship at Hy-Vee gives you a hands-on look at HR in action inside a real retail environment. Over the course of a 10-week program, you’ll complete self-paced learning modules and immersive training in an assigned store, building skills in recruiting, employee relations, scheduling, and more alongside an experienced management team.
If you’re pursuing a degree in HR or a related field and want real-world experience that will set you apart, this is a great opportunity to grow.
What You’ll Do
No two days are exactly the same, but here’s what you can expect:
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Complete the Retail Human Resources Activity Book within the 10-week program
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Assist with employee performance reviews, employee relations issues, scheduling, benefits, and wage-related matters
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Learn effective recruiting and retention programs and assist with coordinating employee transfers between stores
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Support the hiring process including interviewing and placement of specified positions
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Assist with conducting new employee orientations and training
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Help with scheduling employees, honoring time-off requests, and arranging coverage for call-ins
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Handle customer complaints and assist with follow-up and thank-you correspondence
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Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one
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Assist customers with finding products, reaching items, and carrying heavy purchases
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Attend weekly staff meetings and assistant manager meetings
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Answer phone calls and provide friendly, helpful service to customers who call
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Handle confidential employee records and sensitive information with strict discretion
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Maintain compliance with Hy-Vee’s dress code, hygiene standards, and all company policies
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Assist in other store areas and take on special projects as needed
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You’ll receive direction and support from: Store Director, Store Manager, and HR Manager; indirectly reports to Talent Supervisor
Your Skills
To be successful in this role, you’ll need to be able to:
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Communicate clearly and professionally in writing and verbally with employees and customers
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Build relationships and interact with people in a friendly, professional manner
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Use logical thinking to solve problems and identify practical solutions
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Work comfortably with computer systems including word processing, spreadsheets, and email applications
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Currently pursuing a degree in an applicable field required
Reporting Relationships
Accountable and Reports to: Store Director, Store Manager, and HR Manager
Education and Experience
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Currently pursuing a degree in an applicable field required
Physical Requirements
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Physical activity is incidental to the core duties of the role
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Occasionally walk the floor or facility to observe operations, staff, or product
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Where applicable to the role: ability to occasionally handle product for demonstration purposes
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No regular lifting, carrying, or physical exertion required
Working Environment
This role is performed in a fast-paced retail store environment. You may frequently encounter temperature extremes and dampness, with possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Are you ready to smile, apply today.
Legal
Employment is contingent upon the successful completion of a pre employment drug screen.