Perform on-site standard and/or complaint surveys to ensure compliance with State Licensure and/or Federal Regulations relative to the programs being surveyed.
Use findings obtained from on-site survey activity (i.e. observations, record reviews and interviews) to prepare deficiency reports which provide legal documentation of providers’ non-compliance with applicable State Licensure and/or Federal Regulations
Review Plans of Correction submitted by providers in response to cited deficiencies resulting from on-site surveys.
Provide clarification and information to the public, providers and prospective providers on the licensure and certification process, requirements, and interpretations.
Intake complaints and concerns from the public for investigation.
Respond to written requests for information to the public, providers and other agencies.
Meet with interest groups, such as health care associations, civic clubs, and professional organizations to discuss the present and future goals of the licensure, certification and inspection of care programs.