The principal accountabilities of this role are to support the execution, optimization, and continuity of supply chain operations to ensure product availability, service performance, and operational efficiency:
1. Supply Planning & Purchase Order Execution
Support end-to-end supply planning execution to maintain product availability and inventory performance.
Ø Execute supply plans and purchasing activities in accordance with approved demand forecasts and inventory parameters
Ø Raise, maintain, and manage purchase orders across the full order lifecycle
Ø Place and follow up purchase orders with local and international suppliers only once approved, in accordance with delegated authority limits
Ø Monitor supplier order confirmations and ensure alignment to agreed delivery schedules
Ø Manage order amendments, expedite requirements, and shipment prioritisation as business needs evolve
Ø Ensure supply plans reflect current inventory, demand changes, and operational constraints
Ø Support replenishment decisions to maintain targeted stock availability and service levels
Ø Identify and escalate supply risks, shortages, and potential service impacts proactively
2. Supplier Coordination & Supply Continuity
Maintain strong supplier execution and communication processes to ensure reliable product flow.
Ø Act as day-to-day operational contact for international and domestic suppliers
Ø Track supplier production progress and monitor adherence to agreed lead times
Ø Coordinate supplier follow-up to minimize delays and improve delivery reliability
Ø Escalate supplier performance concerns and support corrective action plans
Ø Assist with supplier performance reporting including OTIF, lead time adherence, and service outcomes
Ø Support supplier onboarding activities and transition of new products or suppliers into operational execution
Ø Maintain supplier documentation and operational records
3. Logistics Coordination & Shipment Management
Coordinate inbound logistics activities to support timely receipt and inventory availability.
Ø Monitor shipment schedules from supplier dispatch through final receipt
Ø Coordinate with freight providers, customs agents, warehouses, and internal stakeholders to manage delivery timelines
Ø Track shipments and provide proactive updates on delays, ETA changes, and supply risks
Ø Support freight booking and shipment consolidation activities where required
Ø Maintain accurate shipment records and ensure timely receipt processing
Ø Assist in resolving logistics disruptions through practical short-term mitigation actions
Ø Support optimization of freight utilization and inbound supply flow
4. Inventory Planning & Availability Management
Support inventory optimization while maintaining agreed service and stock performance objectives.
Ø Monitor inventory levels and recommend replenishment actions to maintain continuity of supply
Ø Analyse inventory positions including stock coverage, ageing, shortages, and excess inventory
Ø Support safety stock management and inventory parameter maintenance
Ø Investigate root causes of stock variances and recommend corrective actions
Ø Assist in reducing stockouts, backorders, excess inventory, and obsolete stock exposure
Ø Provide inventory insights and reporting to support business decision-making
Ø Maintain accurate visibility of inbound inventory and expected availability dates
5. Demand Support & S&OP Preparation
Contribute to planning capability through data preparation, forecasting support, and cross-functional alignment.
Ø Support demand planning activities through collection, validation, and analysis of demand inputs
Ø Prepare planning reports and supply assumptions to support the S&OP process
Ø Assist with forecast maintenance and continuous improvement of forecast accuracy
Ø Analyze historical trends, promotional activity, and operational impacts on supply requirements
Ø Identify demand and supply gaps and recommend operational responses
Ø Prepare scenario modelling and planning inputs for review by the Head of Supply Chain
6. Systems, Data Integrity & Reporting
Ensure planning systems and master data remain accurate, timely, and fit for operational decision-making.
Ø Maintain ERP and planning system master data including suppliers, lead times, MOQ, transit assumptions, and item attributes
Ø Ensure purchase order, inventory, and shipment information remains current and accurate
Ø Develop and maintain operational dashboards and reporting tools
Ø Produce regular reporting on supply performance, inventory status, and operational KPIs
Ø Support data validation activities to improve planning reliability and decision quality
Ø Identify opportunities to automate reporting and improve planning processes
7. Operational Improvement & Process Excellence
Contribute to continuous improvement initiatives that strengthen supply chain capability and efficiency.
Ø Develop, document, and maintain supply chain standard operating procedures (SOPs)
Ø Identify opportunities to improve planning processes, supplier responsiveness, and operational efficiency
Ø Support implementation of supply chain improvement initiatives and system enhancements
Ø Participate in root cause analysis and corrective action activities
Ø Assist with market research and supplier benchmarking activities
Ø Promote disciplined execution and process compliance across planning activities
8. Stakeholder Management & Cross-Functional Support
Enable effective communication and decision-making across the supply chain network.
Ø Provide timely and accurate supply updates to internal stakeholders
Ø Communicate product availability, expected delivery timelines, and supply constraints
Ø Partner with Sales, Warehouse, Finance, Operations, and Procurement teams to support business objectives
Ø Support issue resolution through clear communication and coordinated action plans
Ø Build collaborative relationships with suppliers and service providers
9. Governance, Safety & Compliance
Support operational activities in accordance with company policies and compliance requirements.
Ø Ensure all activities are undertaken in accordance with workplace health and safety requirements
Ø Comply with company policies, procedures, and operational standards
Ø Support traceability, documentation, and audit readiness requirements
Ø Maintain confidentiality and integrity of commercial and supplier information
1.
Support and contribute to the implementation of continuous improvement and Lean initiatives across supply chain operations…
2.
Contribute to team effort and effectiveness through collaboration, accountability, open communication, and a proactive approach to problem solving.
3.
Operate professionally and ethically in accordance with company values, policies, and procedures while identifying opportunities to improve internal processes and operating effectiveness.