Principal Accountabilities
I. Strategic Leadership & Program Governance
· Provide vision, leadership, and strategic direction for Agency-Based Education across all MSW modalities
· Serve as the institutional expert for agency-based education governance, policy development, and operational decision-making
· Represent Agency-Based Education on School and University committees to ensure alignment with academic and student success priorities
II. Systems Design & Modernization
· Lead the continued evolution and modernization of the Agency-Based Education function by enhancing systems, workflows, and operational models to build capacity for current and future program needs
· Implement scalable, technology-enabled systems for student intake, placement tracking, agency management, and compliance monitoring
· Advance and formalize standardize processes that support scalability, equity, transparency, and a consistent student experience across modalities as agency-based education continues to grow
· Lead change management initiatives to support faculty, staff, students, and agency partners through operational transitions
III. Student Accessibility & Learner Support
· Design and manage a student-centered accessibility framework enabling students to proactively communicate availability, work schedules, learning needs, and accommodation considerations
· Establish service standards and response expectations to ensure equitable access for all MSW students
· Oversee student placement support, remediation strategies, and escalation processes when placement challenges arise
IV. Agency Partnership Development & Oversight
· Recruit, evaluate, approve, and maintain agency partnerships
· Establish agency quality standards and site evaluation protocols
· Serve as final authority for agency continuation or termination
V. Accreditation, Assessment & Compliance
· Ensure alignment with CSWE EPAS standards
· Lead accreditation documentation, reporting, and assessment
· Maintain governing manuals, policies, and procedures
VI. Administration & Supervision
· Supervise staff, ABE faculty, and student employees
· Plan, oversee, and ensure the delivery of comprehensive orientation and ongoing training of students, ABE faculty, and staff
· Set expectations, conduct evaluations, and manage performance
· Oversee operations during peak academic cycles