Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
As a Spa Receptionist, you’ll be the first point of contact for our guests, setting the tone for their entire experience. Through a mix of clerical duties and exceptional service, you’ll be instrumental in creating lasting WOW moments that guests will remember long after their visit.
Benefits
THE STARTING PAY: $14.50 per hour (plus service charge plus 3% commission)
THE DAY-TO-DAY:
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Consistently offer professional, friendly and engaging service to exceed guest expectations.
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Follow all departmental and policies and procedures including safety and sanitation policies.
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Provide services including but not limited to, assisting all guests with Spa and/or Salon appointments, check guests in and out of facility, provide sincere, enthusiastic, quality, and consistent customer service to the spa and salon clients.
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Create exceptional customer service and assist guests with questions, ensure professional and courteous behavior to all guests and employees, manage cash bank daily, retain knowledge of spa/salon software system.
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Promote and sell service treatments, enhancements, upgrades and retail products.
THE IDEAL CANDIDATE:
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Must be 18 years old or older.
THE PERKS & BENEFITS:
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Wellness incentive programs to help you stay healthy physically and mentally.
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Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
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Free meals in our employee dining room
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Health & Income Protection benefits (for eligible employees)
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Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.