As the Director Web Experience Design, you will shape the vision and design strategy for Cengage’s web ecosystem, creating modern, compelling experiences that connect customers with our products, services, and learning experiences.
Lead and mentor a dedicated design team, setting a high bar for experience quality, visual craft, and measurable impact. Grounded in customer understanding, behavioral data, experimentation, and business insights, drive continuous improvement across discovery, engagement, ecommerce, and conversion—reducing friction, testing new ideas, and creating differentiated experiences that deliver value for customers and the business.