Uber’s Risk team is critical to enabling trusted growth across our global marketplace by preventing fraud and abuse while minimizing friction for legitimate users. Enterprise (B2B) accounts are a major and fast-growing part of that marketplace, and managing their risk is one of the most structurally complex domains in Payment Risk.
In this senior, high-impact individual contributor role, the Product Manager for Enterprise & Payment Risk will own the full risk lifecycle of B2B entities at scale — from onboarding and information acquisition, through manual review processes, to real-time risk decisioning at checkout and payment. The role also owns the underlying account and billing infrastructure that enterprise risk decisions run on, and the recovery/verification experiences enterprise customers rely on when something goes wrong.
A defining challenge of this role is that the enterprise customer base spans many distinct cohorts, each with a different risk tolerance and a different sensitivity to friction and actioning. Success requires calibrating risk treatment differently across these cohorts rather than applying a single, one-size-fits-all policy — balancing fraud prevention against growth and satisfaction for legitimate business customers. This is the most stakeholder-intensive scope in the Payment Risk organization, requiring close, sustained partnership with business/BD leadership in addition to Engineering, Data Science, and platform teams.
This position is ideal for a senior product leader who thrives in ambiguous, high-stakes problem spaces, has strong command of B2B/enterprise payment or billing systems, and can drive outcomes through influence across a large and often-competing set of stakeholders and shared engineering capacity.