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Head of Communications and Engagement, Enterprise Technology

LocationLondon, United Kingdom

Work modehybrid

Typefull-time

DepartmentTechnology & Innovation

Company size10,000+ people

First seen1mo ago

Last seen1d ago

WPP is the trusted growth partner for the world’s leading brands.

We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world’s most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We’re committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com.

Why we’re hiring:

Enterprise Technology is at the centre of WPP’s transformation, delivering the platforms, products and capabilities that enable our agencies and corporate functions to create, collaborate and grow. From accelerating AI adoption and modernising enterprise platforms to strengthening cyber resilience and improving colleague experiences, Enterprise Technology is helping shape the future of WPP.

Reporting to the Director of Communications, the Head of Communications and Engagement will lead how we connect Enterprise Technology’s strategy, priorities and achievements with colleagues and stakeholders across the business. Through compelling storytelling, strategic communications and stakeholder engagement, you’ll help people understand the value of our work and the impact technology is having on WPP’s transformation.

This is a highly visible leadership role with the opportunity to influence senior stakeholders, drive engagement across a global technology community, and champion innovative approaches to communications, including the use of AI and emerging technologies. Combining strategic influence with hands-on delivery, you’ll play a key role in helping Enterprise Technology build understanding, engagement and advocacy across WPP.

What you’ll be doing:

• Lead delivery of Enterprise Technology’s communications and engagement strategy, ensuring communications support ET’s strategic priorities, align with WPP Communications priorities and contribute to WPP’s broader business objectives. Develop integrated communications plans, establish clear measures of success, and use insight and data to continuously improve employee engagement, stakeholder understanding and business impact.

• Drive engagement, connection and culture across the ET community through compelling storytelling, leadership communications, town halls, employee recognition, communities and innovative engagement approaches. Champion creative communications techniques, industry best practice and emerging technologies, including AI, to create engaging experiences that build participation, understanding and advocacy.

• Demonstrate the value of ET’s transformation to the business through strategic communications and stakeholder engagement. Bring to life Enterprise Technology’s contribution across AI, platform modernisation, cyber security, colleague experience, operational excellence and enterprise transformation, translating complex initiatives into clear, relevant and compelling narratives.

• Lead communications and engagement for major transformation programmes, working closely with programme directors, project managers and change managers to support awareness, understanding and adoption. Provide leadership and governance to Change Communications Managers embedded within programmes through a dotted-line reporting model, ensuring alignment to ET priorities, communications standards and stakeholder engagement objectives.

• Build strong relationships and communications capability across ET and WPP, acting as a trusted advisor to the ET Leadership Team and Extended Leadership Team. Develop communications assets, frameworks, toolkits and channels that empower leaders and colleagues to communicate effectively, while fostering a connected communications community that promotes consistency, collaboration and best practice.

• Support ET leaders to tell the Enterprise Technology story externally through approved channels, events, thought leadership and industry engagement, working closely with Group Communications to ensure alignment with WPP communications priorities, governance and reputation objectives.

Who you’ll be working with:

Key relationships

• Director of Communications, Enterprise Technology

• Enterprise Technology Leadership Team (ETLT)

• Enterprise Technology Extended Leadership Team

• Change Communications Managers embedded within transformation programmes

• Programme Directors, Project Managers and Change Managers

• Agency and Corporate Function stakeholders

• WPP Communications Community

• Group Communications

What you’ll need:

Skills and experience

• Significant experience in senior communications, engagement or change communications roles within large, complex organisations.

• Proven experience developing and delivering communications, stakeholder engagement and transformation communications strategies that drive measurable outcomes.

• Excellent writing, storytelling and executive communications skills, with the ability to translate complex technology topics into clear, compelling business narratives.

• Strong stakeholder management and influencing skills, with experience advising senior leaders and building effective relationships across a matrix organisation.

• Demonstrated ability to balance strategic thinking with hands-on delivery, leading campaigns, communications channels, events and engagement programmes from concept through to execution.

• Creative and innovative mindset, with experience using industry best practice, emerging technologies, AI and engagement techniques to increase participation, understanding and advocacy.

• Strong organisational skills, with the ability to prioritise effectively, manage competing demands and deliver in a fast-paced environment. A proactive self-starter who takes ownership and drives work forward with minimal supervision.

• Degree qualified in Communications, Public Relations, Journalism, Marketing, Business or a related discipline.

• Experience using Microsoft 365 Copilot and other AI-enabled communications tools is desirable.

Who you are:

You’re open:** We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You’re optimistic:** We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You’re extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we’ll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Please read our Privacy Notice (https://www.wpp.com/en/careers/wpp-privacy-policy-for-recruitment) for more information on how we process the information you provide.

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