Are you a person that thrives on providing excellent service to clients? The Veterinary Teaching Hospital at Colorado State University is looking for an Overnight Clinical Coordinator for our Equine & Livestock hospital. This role will be primarily after hours and weekends. In this role you will be the first point of contact for client’s seeking CSU’s Equine and Livestock Veterinary In-house and Ambulatory Services after hours. In this role you are responsible for ensuring smooth hospital operations for equine and livestock clients, providing excellent client service, and supporting veterinary teams in a fast-paced, high-stakes environment. The keys responsibilities of this role are as follows: · Greet equine and livestock clients and check in patients arriving for after-hours emergency appointments. · Responsible for answering phone calls coming to the equine and livestock direct lines, scheduling emergency visits in the EMR, paging/connecting clinicians, routing emergency calls appropriately. • Maintain the online scheduling system in the EMR, verify client/patient information is correct in the EMR, provide information to clients on the emergency admittance process, and determine the urgency of a client’s request. • Responsible for collection of deposits when the emergency appointment is scheduled/arrives and account balances at the time the service is completed. • Responsible for accurately scanning and uploading patient medical record documents into the EMR. • Other duties as necessary. This position requires a proactive, solutions-oriented individual who thrives in a fast-paced, high-stakes clinical environment and values empathy, teamwork, and a commitment to continuous improvement. This person must be highly organized and be able to work individually.