· Owns and leads planning for multiple scrum teams
· Work closely with Product Owners to ensure backlog items are refined prior to acceptance into an iteration/sprint
· Produce Agile metrics and reports for Delivery Teams and Partners, driving a data-driven culture.
· Mentor and coach team on Agile practices
· Mentor and coach other delivery leads
· Build a culture of continuous improvement and leading team retrospectives.
· Encouraging a fail-fast culture of innovation and professionalism within your delivery team.
· Play an active role in Communities of Practice to pass on knowledge and build expertise.
· Handles risks/dependencies across scrum teams and ensures risk management & mitigation processes are followed within the project by team members.
· Liaises with other teams to gather technical and resource requirements, supporting the Program Manager in resource planning and timing of dependencies
· Conduct progress review reporting on planned deliverables to senior leadership and our clients
· Creates and maintains detailed workstream plans and timelines, tracking delivery against key milestones
· Leads issue resolution, providing options and solutions to the team and raising to delivery leadership when required.
· Manages relationships with our customers as well as a range of senior business, technology and program management partners.
· Understands the roles, needs, and influence of different partners and effectively plan communications to provide appropriate and well-timed updates.
· Establish effective working relationships with key stakeholders, demonstrating understanding of their perspective, proactivity, and their delivery focus.
· Gathers feedback on team performance, identifying issues and suggesting improvements
· Manages planned release cadence for multiple delivery teams