· Support core PMO processes, tools, and communications, including SOPs, work instructions, training programs, departmental updates, and the department SharePoint site, helping ensure consistency, accessibility, and adoption across global teams
· Support alignment across the PMO tool landscape by working with system and tool owners (e.g., Clarity, project toolkit, and time tracking) to improve consistency in data, processes, and ways of working across the project lifecycle
· Help implement standardized project execution practices and practical improvements to tools and systems, supporting planning, scheduling, resource tracking, reporting, and customer delivery
· Support PMO performance management and reporting by helping develop, track, and communicate KPIs, dashboards, and performance measures that improve visibility and decision-making
· Contribute to continuous improvement and PMO capability development by identifying efficiency opportunities, improving data quality, sharing best practices, and supporting initiatives that strengthen PMO maturity