Duties & Responsibilities
· Support administration of associate benefit programs by maintaining accurate data across HRIS, payroll, and vendor systems and assisting with enrollment, billing, reporting, and eligibility processes.
· Perform regular benefit reconciliations by comparing vendor invoices to payroll deductions, identifying discrepancies, and supporting timely resolution to ensure accuracy and compliance.
· Track benefit expenses and assist with budget monitoring, reporting, and cost analysis, contributing to forecasting and financial planning efforts.
· Coordinate with internal teams and external vendors to resolve billing, eligibility, and claims-related issues, ensuring efficient program operations.
· Maintain detailed records and documentation to support audits, compliance requirements, and internal controls.
· Support wellness program administration, including managing communications, maintaining platform data, tracking participation, and assisting with engagement initiatives.
· Assist with audits, renewals, and special projects, including merger-related benefit integration and process improvements.
· Respond to associate inquiries and provide general administrative and operational support to the Benefits team.