Organizational Impact
• Works to deliver day-to-day objectives with direct impact on achievement of results for the team
• Work consists of tasks that are occasionally not routine
• Works independently under moderate supervision
• May be required to apply discretion within broad operational boundaries and procedures
Communication & Influence
• Communicates with contacts typically within the team on matters that involve obtaining or providing information on matters of moderate importance to the team
• Explains practices, procedures, and policies in order to reach agreement
Innovation & Complexity
• Responsible for making minor changes in systems and processes to solve problems or improve effectiveness of team
• May propose solutions to problems for manager review
• Daily challenges are difficult but not complex, and may require some analysis to understand and resolve
Leadership & Talent Management
• Responsible for providing guidance, coaching, and training to other employees within team
Knowledge & Experience
• Requires broad knowledge of operational systems and practices typically obtained through work experience or education
• Requires a minimum of 5 years of experience. May require vocational or technical education