Banking Services Operations Associate II - Records & Retention (Onsite - Temporary Assignment/Fixed Term)
Salary$37k – $59k
LocationBuffalo, NY
Work modeon-site
Typefull-time
Company size10,000+ people
First seen6d ago
Last seen2d ago
Overview:
Responsibilities
Fulfills and assists with coordination of requests for filing and retrieving loan folders and documents for Commercial, Consumer and Residential Mortgage loans.
Primary Responsibilities:
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Process imaged document retrieval requests for business partners and external customers utilizing Bank and vendor owned repository systems.
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Scan and image documents.
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Package and send loan folders and/or documents via external postal delivery.
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Box, ship, retrieve and track folders and/or documents to and from storage warehouse.
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Contact prior servicers or sellers for loan documentation, on an as needed basis.
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Receive and process incoming and outgoing loan folders, and/or documents in a timely and accurate manner.
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Transport requested loan folders and/or documents to and from onsite business partners.
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Track and query incoming and outgoing loan folders and/or documents via electronic and/or manual means.
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Complete moderately complex file room duties as assigned.
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Provide loan folder and documentation support for loan acquisitions and transfers.
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Adhere to the Company’s standards for confidentiality.
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Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
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Promote an environment that supports belonging and reflects the M&T Bank brand.
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Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
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Complete other related duties as assigned.
Scope of Responsibilities:
Education and Experience Required:
High school diploma or equivalent (GED) and a minimum of 1 year’s work experience
Education and Experience Preferred:
Minimum of 2 years’ relevant work experience
Physical Requirements:
Ability to lift up to 25 pounds
Benefits
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $28.31 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.