Location: On-Site, Park Hotel Kenmare, Kenmare, Co. Kerry
Reporting to: General Manager
Departments: Reception & Concierge
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Duty Managers & Guest Relations
The Front Office Manager at Park Hotel Kenmare is a senior leadership role forming part of the hotel’s executive management structure.
Reporting directly to the General Manager, this individual is responsible for overseeing an exceptional, seamless, and highly personalised guest experience that reflects the standards of a five-star, 2 Michelin Key property. This individual will lead and inspire the Reception, Concierge, Porters, Night Management and Duty Management teams, setting the tone for service excellence from arrival to departure.
The role requires refined leadership, operational precision, emotional intelligence, and a deep understanding of ultra-luxury hospitality. The Front Office Manager acts as the ambassador of the hotel’s brand values, cultivating an environment of warmth, discretion, anticipation, and flawless execution.
This is not merely an operational role, it is a senior leadership position that shapes the first and last impression of a world-class hotel and contributes meaningfully to its long-term success. The Front Office Manager defines the emotional experience of every guest, ensuring that luxury is not only delivered, but deeply felt.
A natural leader who balances warmth with performance expectations, and who thrives in a high-accountability, high-care environment.