What would you be responsible for :
• Timely & accurate processing of payrolls, termination payments and related queries:
o Efficient and accurate processing of payrolls, termination payments and related queries within the given SLA
o Handling escalated issues from the payroll team o Assisting in the resolution of complex payroll-related queries and delivering ad hoc payroll-related business requirements
o Collaborating closely with ESPS team members to resolve issues and meet deadlines
• Quality Assurance and Compliance:
o Serve as a level 2 quality checker for the service line, and ensure that payrolls are processed accurately and adhere to established guidelines and policies
• Adherence to Policies and Guidelines:
o Driving and monitoring compliance with global/local policies, company policies, internal control standards, and regulatory requirements
• Professional Development:
o Stay updated on payroll best practices, industry trends, and regulatory changes to ensure compliance o Participate in training programs and seek opportunities for professional growth to enhance knowledge and skills.