Re-Bath is Hiring a Showroom Coordinator & Administrative Assistant!
Location: Kentwood, MI
Branch: Grand Rapids
Schedule: Full-Time
Pay Rate: $17 - $22 per hour
Employment Type: Full-Time
Overview
Re-Bath is seeking a highly organized and customer-focused Showroom Coordinator & Administrative Assistant to join our Grand Rapids team. As the first point of contact for customers visiting our showroom or contacting our office, you’ll play a critical role in creating an exceptional customer experience while supporting daily business operations.
This position is ideal for a proactive professional who enjoys balancing customer interaction, administrative responsibilities, scheduling, inventory coordination, and operational support. If you thrive in a fast-paced environment and enjoy helping homeowners begin their remodeling journey, we’d love to hear from you.
Responsibilities
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Welcome customers and visitors to the showroom and provide a positive first impression
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Answer incoming calls, emails, and customer inquiries professionally and promptly
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Schedule consultations, appointments, and follow-up communications
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Maintain a clean, organized, and inviting showroom environment
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Receive, inspect, and organize incoming product deliveries
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Coordinate logistics and assist with inventory tracking
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Support project managers and installation teams with administrative tasks
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Assist with permit submissions, documentation, and municipal correspondence
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Manage office records, filing systems, and scheduling calendars
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Perform occasional permit runs and supply pickups as needed
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Identify opportunities to improve office efficiency and customer experience
Requirements
Must Have
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High school diploma or GED
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Minimum 1 year of experience in customer service, reception, or administrative support
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Strong phone etiquette and professional written communication skills
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Excellent organizational and multitasking abilities
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Strong attention to detail and ability to manage competing priorities
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Proficiency with Microsoft Office, email platforms, and scheduling software
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Ability to lift and move up to 50 lbs when receiving product deliveries
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Valid driver’s license and reliable transportation
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Positive attitude, dependability, and willingness to learn new systems and processes
Nice to Have
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Experience in a showroom, retail, warehouse, home improvement, or construction-related office
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Familiarity with CRM software, project management tools, or scheduling platforms
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Knowledge of residential construction, building codes, or permit application processes