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Manager, Membership & Digital Commerce

LocationCentral, Central and Western District, Hong Kong

Typefull-time

Company size11+ people

First seen1w ago

Last seen2d ago

Requirements

•

Develop and manage Katch Membership Programme, including acquisition, engagement, retention, and loyalty initiatives.

•

Oversee Katch Mall operations, merchandising strategy, and sales performance.

•

Design exclusive member benefits, campaigns, and fan experiences.

•

Analyze member and customer insights to improve engagement and conversion.

•

Develop commercial opportunities through merchandise, memberships, partnerships, and cross-promotions.

•

Work closely with Artist Management, Concert Production, and Marketing teams to maximize fan monetization.

•

Establish KPIs, operational processes, and performance reporting.

•

Execute any ad-hoc tasks or projects as assigned by superior.

Requirements

•

Degree holder in Business, Marketing, E-commerce, CRM, or related disciplines, or equivalent qualification at HKQF Level 5

•

Minimum 8 years of experience in Membership, CRM, Loyalty, E-commerce, Entertainment, or Lifestyle sectors.

•

Strong understanding of customer engagement, community building, and digital commerce.

•

Experience in driving revenue growth and customer retention.

•

Commercially minded, analytical, and results-oriented.

•

Strong stakeholder management and communication skills.

•

Experience in team management is preferred as supervisory level.

•

Good command of written and spoken English and Chinese.

Benefits

•

Attractive remuneration package

•

Career progression opportunities

•

Discretionary performance bonus

•

Medical & Dental insurance

•

Birthday leave

•

Anniversary leave

•

Study leave

•

Study subsidy scheme

•

Employee property loan / personal loan scheme

•

Numerous other staff benefits

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← Back

Konew FinTech Corporation Limited

Manager, Membership & Digital Commerce

LocationCentral, Central and Western District, Hong Kong

Typefull-time

Company size11+ people

First seen1w ago

Last seen2d ago

Requirements

•

Develop and manage Katch Membership Programme, including acquisition, engagement, retention, and loyalty initiatives.

•

Oversee Katch Mall operations, merchandising strategy, and sales performance.

•

Design exclusive member benefits, campaigns, and fan experiences.

•

Analyze member and customer insights to improve engagement and conversion.

•

Develop commercial opportunities through merchandise, memberships, partnerships, and cross-promotions.

•

Work closely with Artist Management, Concert Production, and Marketing teams to maximize fan monetization.

•

Establish KPIs, operational processes, and performance reporting.

•

Execute any ad-hoc tasks or projects as assigned by superior.

Requirements

•

Degree holder in Business, Marketing, E-commerce, CRM, or related disciplines, or equivalent qualification at HKQF Level 5

•

Minimum 8 years of experience in Membership, CRM, Loyalty, E-commerce, Entertainment, or Lifestyle sectors.

•

Strong understanding of customer engagement, community building, and digital commerce.

•

Experience in driving revenue growth and customer retention.

•

Commercially minded, analytical, and results-oriented.

•

Strong stakeholder management and communication skills.

•

Experience in team management is preferred as supervisory level.

•

Good command of written and spoken English and Chinese.

Benefits

•

Attractive remuneration package

•

Career progression opportunities

•

Discretionary performance bonus

•

Medical & Dental insurance

•

Birthday leave

•

Anniversary leave

•

Study leave

•

Study subsidy scheme

•

Employee property loan / personal loan scheme

•

Numerous other staff benefits

More roles at Konew FinTech Corporation Limited

Seekless

Product

Find jobs Companies Pricing

Legal

Privacy Terms Cookies