Find jobs
Pricing
Sign in
FIND JOBS
PRICING
SIGN IN
SIGN UP
← Back
AY
AYANA Hospitality
Front Desk Agent - Mandarin Speaker | AYANA Midplaza, JAKARTA
Save
Tailor resume
Apply
Location
Central Jakarta, Central Jakarta City, Indonesia
Work mode
on-site
Type
full-time
Department
AYANA Jakarta
Company size
1,001–5,000 people
First seen
1w ago
Last seen
3d ago
Key Responsibilities:
•
Perform smooth check-in and check-out processes for guests.
•
Manage room reservations, cancellations, and modifications with attention to detail.
•
Provide guests with accurate information regarding hotel services, amenities, and local attractions.
•
Handle guest inquiries and complaints professionally and efficiently.
•
Coordinate with housekeeping and maintenance to ensure room availability and guest satisfaction.
•
Process payments and maintain accurate financial records of transactions.
Requirements
•
Fluency in Mandarin and English; additional language proficiency is a plus.
•
Prior experience in a customer-facing role, preferably in a hotel or front desk setting.
•
Strong communication, interpersonal, and organizational skills.
•
Proficient in hotel management software (PMS Opera is a plus).
•
Ability to work flexible hours, including weekends and holidays.
•
Strong customer service orientation and a friendly demeanor.
Benefits
More roles at AYANA Hospitality
Sales Manager - Rooms | AYANA Midplaza, JAKARTA
Social Media Content Creator | AYANA MidPlaza, JAKARTA
Audio Visual Manager (Engineering) | AYANA MidPlaza, JAKARTA
Chinese Sales Manager - Expatriate | AYANA Midplaza JAKARTA
Reservations Agent | AYANA BALI
Seekless
Product
Find jobs
Companies
Pricing
Legal
Privacy
Terms
Cookies
© 2026 SEEKLESS, INC. ALL RIGHTS RESERVED.
BUILT WITH CARE