The Biological Research Facility (BRF) at The Francis Crick Institute is looking for an Administrative Support Manager to lead and coordinate the administrative operations that underpin our facility and enable our scientific community to thrive. This is a varied sitting within the BRF Business Support Team. You will be responsible for the effective management, coordination and support of the BRF’s administrative office and administrative support staff, while also contributing to the wider work of the team across areas including shipping, IT and financial support.
As a key point of contact for the BRF and its scientific users across the Crick, you will provide a professional, responsive and high-quality support service. Working with a high degree of independence, you will be expected to use your initiative, identify priorities and find practical solutions in a complex and fast-paced environment. Your ability to build strong relationships and provide excellent customer service will be central to your success.
You will play a key role in supporting the BRF’s licensing and governance activities, including providing administrative and secretarial support to AWERB under the Animals (Scientific Procedures) Act 1986 (ASPA). You will ensure that documentation and administrative processes are well managed and meet both Crick standards and relevant legal and regulatory requirements.
As the Administrative Support Manager, you will take responsibility for developing and maintaining newsletters, policies, webpages and other communication materials, ensuring that important information is communicated clearly and effectively to colleagues and stakeholders. You will also work closely with the BRF Senior Management Team to coordinate and monitor a range of BRF projects. You will help keep projects on track, ensuring that outputs are delivered, timelines are met and activities remain within the required legal and regulatory scope. Your ability to coordinate multiple priorities, maintain oversight and bring people together will be vital.
We are looking for an organised, confident and solutions-focused professional who enjoys taking ownership and making things happen. You will have excellent communication skills, strong attention to detail and the ability to work effectively with people at all levels. You will be comfortable balancing day-to-day operational demands with longer-term projects and priorities, while maintaining a consistently high standard of service.
This is an exciting opportunity to take a central role in the business administration of a world-leading Biological Research Facility. Your work will directly support the people, processes and infrastructure that enable pioneering research at the Crick.