The Channel Partner Operations Manager will be responsible for developing and managing the internal processes, policies, and tools that enable our partner-facing teams to efficiently and effectively go to market. This includes partnering with partner business experience leaders to continuously improve our Partner Relationship Management (PRM) platform and building the operational scaffolding to support the business at scale. The Partner Operations Manager will lead the engagement with other stakeholders to ensure consistency across all partner-facing tools, messaging and assets, including the development of partner business metrics and reporting. You’ll be looked upon to provide insights and business process recommendations for partner programs, partner sales policies, scorecards, metrics, and systemic improvements to strengthen how we interact, communicate, and drive success through our partners.
In this pivotal role, you will also be responsible for analysis supporting deal and account management as well as compensation modeling, across Delinea’s partner sales organization. Working closely with the Director of Partner Operations and other global stakeholders, you will actively contribute to the execution of vital cross-functional programs propelling the next phase of our growth strategy.
The job entails being a pivotal figure in the channel partner organization at Delinea, focusing on enhancing processes, operational efficiency, and generating insightful sales reports. You’ll contribute to developing scalable processes, fostering operational excellence, and crafting innovative ideas for process enhancement to drive revenue generation. Effective communication skills are essential for influencing change both locally and globally.
As a Channel Partner Operations Manager, your aim is to deliver top-notch support to the sales team by ensuring that processes, systems, and reporting structures are adaptable to the company’s expansion. The role involves building a robust infrastructure, driving proactive changes, and offering valuable insights to support company growth. Using data analysis and Go-To-Market tools, you’ll derive actionable insights to enhance sales processes, particularly in the top and middle of the sales funnel through training and reporting.
You will be a key member of our fast-growing and high-performing partner team focused on driving the success of our partner ecosystem and expanding the footprint of partners globally. You will have the opportunity to build and execute programs and policies that truly make a difference.
You will be joining Delinea as a key member of the Partner Operations team and will work closely with Delinea’s partner organization, sales teams, legal, product, and marketing in order to drive operational excellence within the partner program. You will report to the Director of Channel Operations, rolling up to the VP of Go to Market Operations.