Job Responsibilities:
• Manage the end-to-end billing process for e-commerce service revenues, ensuring accurate and timely invoicing.
• Review billing transactions, fees, adjustments, credits, and revenue records.
• Perform reconciliation of billings, payments, AR balances, and designated general ledger accounts.
• Coordinate with Commercial, Operations, and other teams to resolve billing and payment discrepancies.
• Handle collection activities, monitor AR aging, and follow up on overdue client accounts.
• Communicate with clients to resolve billing, payment, and account concerns while maintaining strong professional relationships.
• Investigate and resolve unapplied payments and outstanding reconciling items.
• Analyze AR and collection performance, identify risks, and recommend improvements.
• Support month-end and year-end closing activities related to billing, accounts receivable, and assigned GL accounts.
• Implement process improvements to increase billing accuracy, collection efficiency, and cash flow.