We are looking for an enthusiastic and highly organised coordinator who enjoys variety and takes pride in keeping people, information and activities running smoothly. You may come from an administration, coordination, customer service or business support background, and you will be confident managing several priorities while maintaining strong attention to detail.
You will have excellent communication and customer service skills, with the confidence to act as a first point of contact for customer enquiries, liaise with colleagues across the business and follow actions through to completion. You will be comfortable working independently as well as collaboratively and will bring a positive, proactive approach to supporting a new and developing service.
Strong Microsoft Office skills are essential, particularly across Excel, Word, Outlook, Teams and PowerPoint, alongside experience of maintaining accurate records and managing data. Experience using CRM, scheduling, workforce management or database systems would be advantageous, as would experience producing reports or supporting field-based and customer-facing teams.
Previous experience in the water industry, utilities, environmental services or sustainability programmes would be useful, but it is not essential. We are most interested in your organisational ability, customer focus, willingness to learn and enthusiasm for contributing ideas that improve service delivery.