Education & Experience Requirements
• High School Diploma or GED preferred
• Previous health club experience preferred
• Lifeguard/ First aid / CPR qualification preferred
Knowledge, Skills & Abilities
• Knowledge of hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
• Knowledge of product or service (example retail product, food & beverage products)
• Knowledge of company policies and procedures
• Proficiency in communicating clearly both verbally and in writing to team members and customers
• Ability to work in collaboration with others to achieve team goals
• Assist in emergency and security procedures as directed by management
• Ability to maintain the cleanliness and order of the pool and hot tub area, clearing and resetting towels and chair covers when guests leave in readiness for the next guest
• Ability to engage with customers in a positive and helpful manner
• Ability to be attentive to guests – converse, etc. Timed attention to guests using hot tub