The Veterinary Outreach & Partnership Specialist serves as a key ambassador for Heartstrings Pet Hospice. This individual will cultivate relationships with veterinary practices, educate teams on our in-home hospice and euthanasia services, and help strengthen collaborative partnerships that ultimately support families navigating end-of-life decisions.
This is a remote position with significant travel (up to 75%) to markets across the United States.
You will represent a practice that leads with empathy, clinical excellence, and integrity and you will help veterinary professionals feel confident recommending Heartstrings to the families they serve.
Why This Work Matters
End-of-life care is not just another veterinary service it is a defining moment in a family’s story. At Heartstrings, we approach this work with reverence and responsibility.
If you are motivated by meaningful impact, relationship-driven growth, and representing a practice that truly values its people, we invite you to apply.
Join us in setting a new standard for compassionate end-of-life veterinary care.
Requirements
Qualifications & Experience
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Minimum 2 years of sales, outreach, or relationship management experience (veterinary industry strongly preferred)
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Strong existing connections within the veterinary community preferred
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Must reside within 45 minutes of a major airport (proximity to Philadelphia International Airport preferred)
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Exceptional verbal and written communication skills
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High emotional intelligence and ability to tailor messaging to diverse audiences
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Strong organizational and time management skills
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Ability to work independently with limited supervision
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Proficiency in:
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Microsoft 365 (Word, Excel, PowerPoint, SharePoint)
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Google Workspace
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CRM platforms
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Self-starter mindset with entrepreneurial drive
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Ability to travel extensively, including occasional evenings and weekends
Key Responsibilities
Travel extensively to veterinary clinics, hospitals, and conferences across assigned markets (approximately 75% travel)
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Serve as an educational resource on:
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In-home euthanasia
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Pet hospice and palliative care
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Quality-of-life consultations
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Grief and aftercare support
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Visit a minimum of two Heartstrings markets per month to strengthen existing partnerships and develop new relationships
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Attend regional and national veterinary conferences, representing Heartstrings at exhibit booths and networking events
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Develop and execute outreach strategies through in-person visits, virtual meetings, email engagement, and social channels
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Gather field insights, trends, and feedback to help inform marketing and growth strategy
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Track outreach efforts and results using CRM tools and reporting systems
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Collaborate closely with our veterinarians and leadership team to support market expansion
Physical & Professional Requirements
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Maintain strict confidentiality of patient, client, and business information
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Comply with all applicable laws, regulations, and company policies
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Ability to travel frequently and manage dynamic scheduling
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Perform additional duties as needed to support organizational growth
Benefits
We believe caring for families starts with caring for our team.
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Medical Insurance (with 100% employer-paid HSA option available)
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Dental & Vision Coverage
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401(k) with 3% Company Match (Traditional & Roth options)
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Generous Paid Time Off
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Paid Bereavement Leave
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Paid Parental Leave
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Employer-funded Lifestyle Spending Account (LSA)
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Basic & Voluntary Life Insurance + AD&D
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Short & Long-Term Disability Coverage
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Ongoing Training & Professional Development
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Pet Insurance & Pet Discount Plan
More roles at Heartstrings Pet Hospice, In-Home Euthanasia & Aftercare