Executive & Administrative Support
● Manage and respond to client email inquiries
● Coordinate client bookings and scheduling
● Send intake forms, documentation, and onboarding materials
● Ensure all client communication is professional and error-free
● Maintain organization across calendars, inboxes, and workflows
● Follow established SOPs and internal processes Social Media & Communication Monitoring
● Monitor Instagram and social media DMs for inquiries
● Respond to basic customer messages and comments
● Escalate important opportunities or high-profile inquiries
● Ensure no inbound communication is missed
Shopify & E-Commerce Support
● Upload products and images to Shopify
● Format and publish product listings
● Add product descriptions and organize backend content
● Maintain accuracy and consistency across the website
Education Business Support
● Track student enrollments and participation
● Maintain spreadsheets and records
● Send login credentials and course access information
● Respond to student inquiries and administrative questions