• Build the Integration Engine: Architect and ship deep, bidirectional integrations with major EHR/PMS platforms (Epic, Cerner, Athenahealth, eClinicalWorks, and more). Build for the reality that every clinic configures these systems differently.
• Process the Unstructured: Build AI-powered pipelines that ingest, classify, and act on faxes, patient portal messages, insurance emails, referral documents, and other non-voice communications that flood the front desk daily.
• Master the Billing Layer: Parse, validate, and automate workflows around CPT codes, ICD-10, prior authorizations, insurance verification, and claims — turning manual billing operations into intelligent, automated processes.
• Design the Data Architecture: Own the core data models, storage layer, and event-driven systems that connect Taxo’s voice agents to the healthcare systems they need to operate. Every scheduling action, every refill, every triage decision flows through your infrastructure.
• Ship Across Standards: Work with HL7, FHIR, X12, CCD/CCDA, and other healthcare data standards to ensure interoperability across the fragmented ecosystem of clinical software.
• Build for Compliance: Design systems that are HIPAA-compliant by default — encryption at rest and in transit, audit logging, access controls, and the operational rigor that healthcare demands.
• Scale Globally: Adapt integration patterns for US, UK, and KSA healthcare systems, each with its own regulatory and technical requirements.