When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.
We are seeking an experienced Business Analyst to support the implementation of a comprehensive research administration software suite at Beth Israel Lahey Health (BILH). Our healthcare network is moving from disparate legacy systems to a single, integrated grants management platform. This system will encompass pre-award and post-award grants management, contracting, Institutional Review Board (IRB), Institutional Animal Care and Use Committee (IACUC), Institutional Biosafety Committee (IBC), and other research and grants administration functions. The Business Analyst will serve as a liaison between stakeholders and the technical implementation team, closely collaborating with the project sponsors, key stakeholders, and subject matter experts to ensure the solution meets institutional needs while supporting regulatory compliance and operational excellence.
The ideal candidate will have experience with business process analysis and mapping, requirements discovery and documentation, software implementation, testing, training, and end-user support. The role requires the ability to move from understanding a business need to analyzing options and recommending practical solutions. This includes identifying gaps, dependencies, and opportunities for process improvement and alignment; developing proposed future-state workflows and approaches; and creating process flows, requirements, mock-ups, prototypes, and other artifacts that enable stakeholders to evaluate and validate proposed solutions.