We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali.
Summary of Responsibilities:
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Greet guests and provide outstanding customer service
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Check guests in and out of the hotel
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Answer and direct incoming calls and assist with guest inquiries
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Book and modify reservations
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Handle cash, credit card, and other payment transactions
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Respond to guest needs, requests, and complaints in a timely and efficient manner
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Maintain accurate guest records and ensure confidential information is protected
Requirements
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Indonesian Citizen only
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Minimum of 1 year experience in the same position in a large luxury resort
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Eloquent in English communication in both written and spoken. Fluent in Korean, Mandarin, Japanese or other languages is an advantage
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Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor’s degree is desirabl