● Real time evaluation and transcript missing information from Identity Documents of suspicious
sales flagged by automated tools.
● Prevent identity theft and other fraud vectors as well as report them accurately.
● Contribute to Finance Order originations by approving good sales and correctly blocking bad sales.
● High sense of urgency by reporting issues or bugs derived from Dashboards or Tools.
● Manages and resolves customer disputes related to banking transactions, delivering timely and empathetic support in compliance with internal policies and regulatory requirements; proactively identifies and prevents potential fraud by detecting suspicious patterns, conducts in-depth investigations and root-cause analysis, and collaborates with cross-functional teams