Hire Resolve is recruiting an experienced Room Service Manager for a prestigious luxury 5-star hotel partner in Andorra, Southwest Europe. This is an excellent opportunity for a hospitality professional with strong F&B operations experience, exceptional attention to detail, and a passion for delivering discreet, high-quality in-room dining experiences within a luxury environment.
About the role
As Room Service Manager, you will oversee the full in-room dining operation, ensuring seamless 24/7 service delivery, consistent quality standards, and exceptional guest satisfaction. You will lead a dedicated team and work closely with kitchen, front office, and F&B departments to ensure efficient and timely service.
Key Responsibilities
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Oversee and manage all room service operations, ensuring smooth and efficient 24/7 service delivery.
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Lead, train, and supervise the room service team to maintain luxury service standards.
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Ensure accurate order taking, preparation, and timely delivery of in-room dining orders.
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Maintain high standards of presentation, food quality, and guest satisfaction at all times.
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Coordinate closely with kitchen and other hotel departments to ensure operational efficiency.
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Monitor guest preferences and ensure personalised service delivery.
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Manage staffing schedules, inventory, and operational logistics for room service.
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Handle guest feedback and resolve service issues promptly and professionally.
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Ensure compliance with all health, safety, and hygiene regulations.
Requirements
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Qualification: Higher Vocational Training (Ciclo Formativo de Grado Superior) required.
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Experience: Minimum 2 years experience in room service or high-end F&B operations in a supervisory or management role within a luxury hotel environment.
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Languages: Fluent Spanish and English are mandatory. A third language (French and/or Catalan) will be highly advantageous.
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Logistics: Valid passport and clear criminal record.
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Leadership: Strong team management, communication, and guest-relations skills.
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Standards: Professional presentation, high energy levels, and a guest-focused approach.
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Compliance: Must meet all legal employment requirements for Andorra.
Benefits
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Position: Permanent employment opportunity.
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Salary: €2,200 Gross per month.
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Housing: Individual accommodation provided for only €100 per month.
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Meals: One meal per day included.
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Career Growth: Opportunity to build a long-term career within a luxury hospitality environment.