· To readily interact with all visitors/tenants within the shopping Centre, delivering first class customer focused service.
· Carry out regular patrols of the shopping Centre as detailed in the site Assignment Instructions.
· Be professional, pleasant, friendly, courteous, and helpful always.
· To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
· To ensure that the site is a safe and non-threatening environment for all visitors/tenants.
· Liaising with site control room proactively reacting to incidents
· Help third party contractors/visitors ensuring all site procedures/policies are adhered to.
· To liaise closely with statutory authorities, dealing with incidents
· Ensure radio procedures are always adhered to.
· Undertake any other reasonable duties as required to meet the needs of the business.
· N.B – Core tasks are as above, although this list is not exhaustive.