· Always follow and comply with safe operating practices and procedures.
· Independently determining parts required for each job and interact with the Shop Parts Department to obtain.
· Maintain a clean and safe work environment. Assist in cleanup at the end of each day for tools, parts, and equipment.
· Applies knowledge that is acquired through formal training or on-the-job experience to perform one’s job; works with, understands, and evaluates technical information related to the job.
· Work with Service Writer to assess customer needs, providing information or assistance, resolving their problems, or satisfying their expectations
· Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
· Act with integrity, demonstrate honesty and keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.
· Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a Shop environment.
· Occasionally, travel and perform work at customer location.
· Perform routine maintenance such as changing oil, checking batteries, and lubricating equipment.
· Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lifts and jacks.
· Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company issued device and/or Karmak application.
· Accurately complete DOT forms and all other forms of documentation in timely fashion.
· Maintain a high level of productivity and be able to work within or close to most Standard Repair Times.
· Communicate with Shop Manager and support team to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
· Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
· Participate and complete all-in company required safety training.
· Maintain Shop assigned service trucks, conduct safety checks and daily pre/post trip inspections.
· Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
· Adhere to company policies, processes, and procedures.
· Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
· Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives.
· Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.
· Assist Shop Diesel Technician I with diagnostics.
· Support Shop Diesel Technician I/II in obtaining correct parts for each job.
· Advises Shop Diesel Technicians I & II on technical issues.
· Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives, and make recommendations.
· Assist Shop Diesel Technician I/II with diagnostics.
· Perform advanced diagnostics and triage of complicated repairs by Shop Diesel Technicians I/II.