Education & Experience Requirements
• Bachelor’s degree in business administration, Hotel and Restaurant Management or related degree or equivalent additional experience in the hotel industry
• Minimum 5 years of progressive leadership experience in luxury hospitality
Knowledge, Skills & Abilities
• Proficient knowledge of industry trends and best practices
• Strong communication and interpersonal skills, with a desire to learn and grow in the hospitality industry
• Proficient knowledge in computer programs such as Microsoft Office
• Strong problem-solving mindset and a passion for delivering excellent guest experiences
• Skilled in influencing and acting as a role model to others
• Strong desire to learn all operational and strategic facets of the business
• Ability to communicate in English and Spanish preferred
• Ability to comply with all policies and procedures for Hotel Operations and Food & Beverage departments
• Ability to manage and lead diverse teams, fostering a positive and productive work environment
• Ability to assist in emergency and security procedures as directed by management
• Ability to maintain a positive, professional, team-player attitude
• Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
• Ability to handle interpersonal and team conflicts in a constructive manner
• Ability to work weekends, evenings and holidays according to business and scheduling needs