• Orchestrates multi-faceted, highly complex deal cycles, often involving multiple stakeholders with significant incremental revenue growth
• Typically prospects new deals with C-suite, buyers, executives at all levels
• Cultivates expert knowledge of the security, observability and cloud/SaaS market knowledge, advising customers on lifecycle adoption and alignment with customer strategic initiatives
• Anticipates evolving customer needs, leveraging specialized knowledge of customer business models, industry trends, and value drivers
• Applies competitor and customer insights to build effective account strategy and relationship map
• Identifies and interprets shifts in the security and observability competitive landscape (including competitor insights) to provide strategic recommendations to internal and external stakeholders
• Leads executive-level engagements by championing innovative, customer-first strategies that drive business transformation and long-term value realization
• Expertly navigates commercial, legal, and technical requirements and risks to realize business value
• Leads negotiations with a consultative approach by balancing competitive pricing, service levels, and contractual commitments to secure customer-first agreements
• Reviews, prioritizes, and aligns customer needs and Splunk portfolio strategy to drive significant incremental annual contract value
• Leads Splunk account planning and leverages innovative channels to identify new consumption options within Splunk while mitigating risk
• Demonstrates deep technical comprehension of technical solutions and their long-term value/ROI in customer context
• Integrates CRM data with business intelligence tools to develop scalable operational frameworks for sales process optimization and tool utilization
• Partners with other account executive resources to provide insights to Rev Ops, finance, legal, and procurement teams for cross-functional workflow enhancement
• Champions GTM-wide collaboration that influences Splunk and customer organizations